Common challenges
- Staff spend too much time taking repetitive orders.
- Guests wait to flag down servers for simple reorders.
- Peak periods create queues at the counter.
Glossary
What is contactless ordering?
Contactless ordering lets guests browse a menu and submit orders from their own phone or a kiosk, reducing physical menu handling and face-to-face order-taking. Restaurants use it for speed, hygiene, and labour efficiency — especially in fast casual, cafes, and high-volume dining rooms.
How Tibono helps
QR at the table
Guests order when ready without waiting for staff.
Self-service kiosks
Optional kiosk flows for counter-led venues.
Integrated payments
Guests pay on device when your setup supports it, shortening table time.
Frequently asked questions
Is contactless ordering the same as delivery apps?
No. It can be your own branded in-venue or pickup ordering experience.
Will it replace servers?
Usually it frees staff for hospitality tasks rather than eliminating roles.
What do guests need?
A smartphone camera for QR, or a kiosk screen at the venue.