Glossary
What is a KOT?
A Kitchen Order Ticket (KOT) is the document — printed or digital — that tells the kitchen what to prepare when an order is placed. It includes items, quantitie...
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Restaurant operations glossary
Clear definitions for KOT, KDS, QR ordering, table turnover, and other terms your team uses every shift.
Glossary
What is a KDS?
A Kitchen Display System (KDS) is a digital screen in the kitchen that shows open tickets instead of paper chits. Orders appear as soon as they are fired from t...
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QR Code Menu
A QR code menu is a scannable code that opens a restaurant's digital menu on a guest's smartphone. Instead of handling laminated menus, guests browse items, see...
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Table Turnover
Table turnover is the number of times a seat is occupied by a paying guest during a meal period. Higher turnover — without rushing guests — means more covers an...
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Contactless Ordering
Contactless ordering lets guests browse a menu and submit orders from their own phone or a kiosk, reducing physical menu handling and face-to-face order-taking....
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Kitchen Order Ticket
A kitchen order ticket — often called a chit, ticket, or KOT — is the kitchen's copy of a guest order. It lists what to cook, how many, with which modifiers, an...
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