Common challenges
- Manual retyping from POS to kitchen creates errors.
- Modifiers and allergies get omitted on rushed tickets.
- Duplicate or voided items are not removed from the pass quickly enough.
Glossary
Kitchen order ticket explained
A kitchen order ticket — often called a chit, ticket, or KOT — is the kitchen's copy of a guest order. It lists what to cook, how many, with which modifiers, and for which table or order number. Accurate tickets are the foundation of consistent food execution.
How Tibono helps
Auto-generated tickets
POS sends tickets the moment orders are confirmed.
Modifier clarity
Digital tickets print or display modifiers in full.
Void sync
Cancelled items update on kitchen screens to reduce waste.
Frequently asked questions
KOT vs kitchen chit — same thing?
Yes. Different restaurants use different names for the same concept.
Who prints the ticket?
The POS or ordering system, either to paper or a KDS.
Can one order split across stations?
Yes. Items route to the relevant prep area automatically.