Common challenges
- Paper KOTs get lost, smudged, or out of sequence during rush.
- Handwritten tickets are misread, especially with modifiers.
- Managers cannot track how long tickets sit on the pass.
Glossary
What is a KOT (kitchen order ticket)?
A Kitchen Order Ticket (KOT) is the document — printed or digital — that tells the kitchen what to prepare when an order is placed. It includes items, quantities, modifiers, table or order number, and timing notes so cooks can execute without asking the floor to repeat the order.
How Tibono helps
Digital KOT flow
Systems like Tibono generate KOTs automatically from POS and QR orders.
Station routing
Items can route to grill, cold, or bar stations from one order.
Status tracking
Tickets move from fired to ready so front-of-house knows when to run food.
Frequently asked questions
Is KOT the same as a kitchen display?
A KOT is the ticket itself. A KDS is the screen that shows digital KOTs.
Do QR orders generate KOTs?
Yes. Any confirmed order should produce a kitchen ticket.
Can I still print KOTs?
Many restaurants use both printed tickets and kitchen screens.